GDPR

The European Union General Data Protection Regulation (GDPR) is a comprehensive data protection law that governs how entities operating in the EU, targeting products and services to individuals in the EU or monitoring the behavior of EU citizens, handle personal information. The GDPR is intended to unify and strengthen the protection of personal data of people residing within the member states of the European Union. More information is available at the EU GDPR Website

About GDPR

GDPR defines three primary actors

  • Data Subject is the end user whose personal data is being processed
  • Data Controller is your service that directly interacts with the end users and determinews ways to process his/her data
  • Data Processor is LivePinch who process the end user data

1. Right to Access

Under GDPR, individuals will have the right to obtain:

  • Confirmation that their data is being processed;
  • Access to their personal data; and
  • Other supplementary information – this largely corresponds to the information that should be provided in a privacy notice

We provide you the data controller, the entire profile data for download. The administrators of your system can request this data and share it with the end users

2. The right to rectification

Individuals are entitled to have personal data rectified if it is inaccurate or incomplete. If you have disclosed the personal data in question to third parties, you must inform them of the rectification where possible.

We provide CSV upload feature, Profile Edit Feature as well as APIs to update user information. You can use any of these means to rectify profile data

3. The right to erasure

Individuals have the right to get personal data concerning them erased by the controllers. The right to erasure is also known as ‘the right to be forgotten’.

We provide you the data controller, the ability to delete the entire data of a given profile. Before deleting this data, you must recommend your end users to log out and uninstall from all the apps. All the data for this user will be removed. This will change the numbers in all the reports whichever is applicable.

4. The right to restriction of processing

Data Subjects have the right to ‘block’ or suppress processing of certain subsets of their personal data in the event of inaccurate or improperly obtained data. When processing is restricted, you are permitted to store the personal data, but not further process it. You can retain just enough information about the individual to ensure that the restriction is respected in future.

We allow you, the data controller to mark a profiles in order to prevent any processing of these profiles. You can only mark the entire profile and certain subsets of the use data. You can re-enable processing at any given time.

5. The right to data portability

The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services.

We provide you the data controller, the entire profile data for download. The administrators of your system can request this data and share it with the end users